Shipping policy

At OTR Off The Rails, we’re committed to getting your order to you quickly, safely, and affordably—because waiting isn’t the vibe. We know you want your fits fast, so we ship all orders within 1 business day

UK Shipping Options

Express Delivery
• £4.95
• delivered 1-4 business days
• tracking available

Next day Delivery
• £7.00
• orders placed by 11am

Free next day Delivery
•on all orders over £100
• automatically added on check out

Order Processing

• Orders are processed and dispatched within 1 business day
• Orders placed after 1PM will be processed the next working day
• You’ll receive an email with tracking information once your order ships

Delivery Areas

We currently ship within the United Kingdom.
Stay tuned—we’re working on expanding our shipping zones in the near future.

Important Notes

• Working days exclude weekends and UK public holidays
• Once your order has been dispatched, we are not responsible for any delays caused by the courier
• Please double-check your delivery address at checkout—we are not liable for lost orders due to incorrect details

Questions?

If you have any issues with your delivery, please email us at support@offtherails.co.uk and we’ll help sort it out quickly.